Get Found Everywhere Your Customers Are Looking
Not just Google Maps. Not just search results. Everywhere a customer might look — including the AI tools they're using right now. Three tiers to fit where your business is today.
Why most NZ businesses are invisible online
When someone in Hamilton needs a plumber at 7pm, they don't open a phone book. They grab their phone and start searching. But in 2026, searching doesn't mean one thing anymore.
Some people type into Google and click the Map Pack. Some ask ChatGPT. Some check Google AI Overviews. Some search Bing — which feeds into ChatGPT. Some check Neighbourly. Your business needs to show up across all of it.
Most NZ businesses are invisible on at least three of those channels. We fix that.
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Research consistently shows the majority of people search online after getting a word-of-mouth referral — they look you up before they call.Your Google Business Profile is your digital shopfront. It needs to be open.
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One unanswered 1-star review on 8 total reviews = 12.5% negative ratingIn NZ's small local markets, reputation damage is fast. Recovery is slow.
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Recent industry research shows AI-generated answers at the top of search results are significantly reducing clicks to traditional website listings — making your presence in those AI answers more important than ever.Being inside the AI answer is more important than ranking below it.
Every place your customers are looking
Google Maps 3-Pack
The three local listings that appear above organic search. Still the highest-ROI placement for trades. We manage your Google Business Profile actively every month to keep you here.
Google AI Overviews
Google's AI summaries appear at the top of search for research queries — 'how much does a plumber cost in Hamilton.' We structure your content and schema so you appear in them.
ChatGPT and Perplexity
When customers ask an AI tool for a recommendation, they're checking Bing's index. We set up Bing Places — which most NZ agencies skip — so you appear there too.
Traditional Organic Search
Suburb-specific landing pages targeting 'plumber Chartwell' and 'dentist Hamilton East.' Written to answer questions directly — not filled with marketing fluff.
NZ Directories and Listings
Yellow, Finda, NoCowboys, Builderscrack, Neighbourly, Apple Business, and your Chamber. These aren't just listings — they're trust signals Google and AI tools use to verify you're real.
Community and Neighbourly
This is where NZ homeowners actually ask for recommendations. We monitor your local Neighbourly threads and flag recommendation requests so you never miss a referral opportunity.
Three tiers. One system.
Pick the tier that fits where your business is right now. All tiers use the same underlying system — the difference is scope and intensity.
Local Visibility Starter
- Google Business Profile management (2 posts/month, NZ seasonal)
- Review generation coaching and workflow setup
- GBP Q&A section managed
- 5 core NZ directory listings built and verified
- Monthly Map Pack rank check (5 keywords)
- 1 FAQ content piece per quarter
- Monthly Quick Win recommendation
No setup fee. 3-month minimum.
Local Visibility Standard
- Everything in Starter, plus:
- GBP posts increased to 4/month with NZ seasonal content calendar
- Schema markup: LocalBusiness, FAQPage, Organization, sameAs
- Full NZ directory coverage (8–10 platforms incl. Apple Business, Bing Places, Healthpoint for clinics)
- Negative review crisis protocol — 24-hour response SLA
- Monthly competitor intelligence snapshot (top 3 competitors)
- Before/after photo workflow — monthly photo brief and upload
- Quarterly GBP video coaching (30-second video, briefed and uploaded)
- 1 suburb landing page per quarter
- Monthly AI visibility check (ChatGPT, Perplexity, Google AI) — screenshotted and reported
- Quarterly website health check (speed, mobile, broken links)
- Quarterly competitor gap analysis
- Monthly plain-English report + 30-min strategy call
$600 one-time setup fee. 3-month minimum, then month-to-month.
Local Visibility Premium
- Everything in Standard, plus:
- 8 GBP posts/month (doubled)
- 2 suburb landing pages per month
- Monthly 1,000-word content piece (service page or blog)
- Active Neighbourly + Facebook community group monitoring
- Monthly competitor gap analysis (not quarterly)
- Monthly 45-min strategy call
- Quarterly paid ads audit and recommendations
- Priority response — same-day replies
$900 one-time setup fee. 3-month minimum, then month-to-month.
What we will and won't promise
What we guarantee
- The work happens every month — posts, monitoring, reporting, no excuses
- Plain-English monthly report you can read in 5 minutes
- You own every asset we build. Always.
- We tell you when something isn't working, and why
- 24-hour response to any 1–2 star review
- You can leave any time after the minimum term — no hard sell, no penalty
What we won't promise
- A guaranteed #1 Google ranking — no one can promise that
- A Google Knowledge Panel — most local NZ businesses don't get one
- Overnight results — local search takes 60–90 days to show real movement
- That every AI tool will mention you — we optimise the signals, the algorithm decides
- Results without a decent website to land on — we'll tell you if yours needs fixing
Available add-ons
Not every business needs everything. Add what makes sense for your situation.
Community Group Monitoring
Neighbourly + 2–3 local Facebook groups — for businesses in established residential suburbs.
Customer Re-Engagement Email
Seasonal email template for your past customer database — turns past clients into reviews and repeat bookings.
Digital Referral System
Referral landing page, QR card template, incentive framework — makes word-of-mouth trackable.
WhatsApp Business Setup
Profile, greeting messages, quick replies, service catalogue — ideal for Auckland clinics.
Social Media Management
8 posts/month across Facebook + Instagram — local, authentic, not stock photos.
Email Newsletter
Monthly branded newsletter for patient/customer retention — especially effective for clinics.
Frequently asked questions
For Google Maps and the Local Pack, most clients see movement within 60–90 days in mid-competitive NZ markets. AI visibility (ChatGPT, Perplexity) builds over 3–6 months as your entity authority grows. We'll be straight with you at the start about what's realistic for your suburb and trade.
Yes. Always. Your GBP, your website, your data. If you leave, you take everything. No agency lock-in, no hostage logins.
Starter ($750/month) suits solo operators and newer businesses who need the core foundations built. Standard ($1,295/month) is for established trades and clinics who want the full system managed every month. Premium ($1,850/month) is for businesses in competitive markets who want to actively dominate their area.
Yes — the Standard and Premium tiers include monthly AI visibility checks across ChatGPT, Perplexity, and Google AI Overviews. We screen-capture the results and put them in your monthly report. Very few NZ local agencies include this as standard — we document it every month in your report.
Yellow, Finda, NoCowboys, Builderscrack, Neighbourly, Apple Business (Apple Maps listing), Bing Places, and your local Chamber of Commerce. For healthcare clinics, we also add Healthpoint.co.nz.
No. Anyone who guarantees exact rankings is guessing. What we guarantee is: the work happens every month without excuses, your monthly report is honest, and we'll tell you when something isn't working and why.
Ready to get found?
Let's have a quick chat about what's happening with your online visibility right now — and what's possible. No sales pitch. Just a straight conversation.
Book a Free 30-Minute Chat