E-Commerce · Subscription Platform

Scentgod – Subscription E-commerce & Fragrance Finder

Transforming a perfume passion into a flexible subscription business with guided discovery and seamless payments.

2016 Launch Year
Seamless Subscription UX
Scalable Recurring Revenue
The Challenge

Challenges & Objectives

Scentgod (Australia) is a fragrance subscription service launched in 2016–17. The idea: a monthly subscription that lets customers explore designer perfumes without committing to full-size bottles. Bwd Media led the product build and UX under Vaibhav Sharma, with design support from Vipul Kapoor (now Glowing Stone).

Build Trust for a New Brand

Establish credibility for a completely new brand in a competitive e-commerce category from scratch.

Frictionless Subscription Journey

Create a seamless journey from quiz to plan selection and payment with zero unnecessary friction.

Scalable Business Model

Turn a hobby concept into a scalable, trackable business with recurring revenue and growth potential.

What We Implemented

Guided Discovery & Seamless Commerce

Scent Finder Quiz

Designed the Scent Finder quiz to recommend fragrances based on notes and occasions, reducing choice overload and boosting confidence.

Seamless Subscriptions

Integrated secure recurring payments and account management for monthly plans with a frictionless user experience.

Branded Experience

Crafted a clean, modern identity with clear messaging around discovery and flexibility that resonates with fragrance lovers.

Smooth Handover

Provided documentation and support so the client could run day-to-day operations independently with confidence.

Results & Impact

From Passion to Platform

Timely Launch

The working platform validated market demand and allowed marketing to commence quickly, capturing early adopters in the fragrance space.

Guided Shopping

The quiz helps customers choose confidently, increasing satisfaction and reducing churn through personalised recommendations.

Durable Proposition

A flexible monthly subscription with personalised recommendations continues to resonate with fragrance lovers well beyond launch.

Transforming a passion into a subscription business requires intuitive UX, scalable tech and clear positioning. When customers feel guided and subscriptions are easy, you can test and grow new product models even in saturated markets.

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